Welcome to Tarasha Jewels. We are committed to delivering your gold, diamond, and jewellery purchases securely and on time. This Shipping & Delivery Policy outlines how we process, handle, and deliver your orders — whether you are purchasing jewellery, gold coins, or redeeming digital gold.

By placing an order on www.tarashajewels.com, you agree to the terms below.

1. General Shipping Policy

We aim to provide a safe, secure, and timely delivery experience to all our customers across India. All orders placed on our website are processed and shipped from our facilities in Uttar Pradesh, India, and delivered via trusted courier partners.

  • 📍 We currently ship across all major cities and towns in India.

  • 🌍 International shipping may be offered in the future (please contact us for custom requests).

  • 📦 All shipments are fully insured and securely packaged to prevent damage during transit.

2. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Custom-made or personalized jewellery may take 7–14 business days to process before dispatch.

  • Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a confirmation email and/or SMS once your order is dispatched.

3. Estimated Delivery Time

Order TypeEstimated Delivery Time
In-stock Jewellery & Coins4 – 7 business days
Custom / Made-to-Order Jewellery10 – 20 business days
Digital Gold Redemption (Coins/Bars)7 – 12 business days

📌 Delivery times may vary based on your location, courier availability, and external factors like weather or festivals.

4. Tracking Your Order

Once your order is shipped, we will share a tracking number and courier details via email and/or SMS.
You can use this tracking number to monitor your shipment status directly on the courier’s website.

If you face any issues with tracking, please contact us at 📧 contact@tarashajewels.com.

5. Digital Gold Delivery Policy

  • Digital gold purchases remain securely stored in accredited vaults until you request physical redemption.

  • Upon redemption (conversion into coins, bars, or jewellery), the delivery timeline is 7 – 12 business days.

  • Delivery charges and making charges may apply at the time of redemption.

6. Packaging & Security

We take extra care to ensure your orders are packed securely and discreetly:

  • All jewellery and gold items are packaged in tamper-proof, sealed boxes.

  • Every shipment is fully insured until it reaches your doorstep.

  • We may require an OTP or signature upon delivery for security verification.

📦 If you suspect that your package is tampered with or damaged upon delivery, do not accept it and contact our support team immediately.

7. Shipping Charges

  • We offer Free Standard Shipping on most orders across India.

  • Express shipping options may be available at additional cost (displayed at checkout).

  • Shipping charges (if applicable) will be clearly mentioned before you confirm your order.

8. Undeliverable Orders

If a package is undeliverable due to an incorrect address, repeated delivery attempts, or refusal to accept, the order may be returned to us.
In such cases:

  • Re-delivery can be arranged with additional shipping charges.

  • Refunds (if applicable) will exclude the original shipping cost.

9. Customer Support

Our support team is here to help you with any shipping or delivery queries.

📍 Tarasha Jewels
📞 Phone: +91 99841 26001
📧 Email: contact@tarashajewels.com
🌐 Website: www.tarashajewels.com

10. Policy Updates

Tarasha Jewels reserves the right to modify this Shipping & Delivery Policy at any time without prior notice. Updates will be posted on this page with a new effective date.

Your trust and satisfaction are our top priorities. At Tarasha Jewels, we ensure your jewellery and gold are delivered safely, securely, and on time — every single time.